Support Request

Found a bug? Need more help?

This is the place for current license holders to get support. Reach out to us and we'll get back to you ASAP!

KeyPress chat widget

Not a Customer Yet?

If you have pre-sales questions about the plugin or you'd like to chat with us about something other than support, please use the chat widget in the lower right corner. Thanks!

Before you contact support we ask that you take a moment to run through some basic troubleshooting steps. This will save a lot of back-and-forth time with support and will ensure your issue is resolved sooner.

Basic troubleshooting:

  1. Ensure all themes, plugins (including ours), and WordPress have been updated to the latest stable version.
  2. If possible, determine if there is a conflict with another plugin or theme by disabling each one at a time to find the culprit.
  3. Search our documentation to ensure that we already don't have a solution published.

Thank you and we look forward to assisting you!

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